Understanding AI in Healthcare for Patients: Enhancing Communication through Multilingual Support

Understanding AI in Healthcare for Patients: Enhancing Communication through Multilingual Support

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Understanding AI in Healthcare for Patients: Enhancing Communication through Multilingual Support

In the United States, AI is revolutionizing healthcare by improving communication and accessibility for patients, especially through multilingual support. This is particularly important in a diverse country where many patients may not speak English as their first language. Here’s how AI applications are making a difference:

AI Scribe Pilot: Streamlining Clinical Documentation

The AI Scribe Pilot is an innovative solution that uses ambient AI to listen to patient - clinician interactions and automatically generate clinical notes. This technology, often referred to as “ambient clinical documentation,” is being piloted in several major health systems across the U.S., including Stanford Health Care and the University of Chicago Medicine. These pilots have shown significant reductions in documentation time and increased patient face - time, improving overall clinical efficiency.

Medical Dialogues AI: Enhancing Multilingual Communication

Medical Dialogues AI is another groundbreaking application designed to improve communication between healthcare providers and patients who speak different languages. This AI - powered tool uses natural language processing (NLP) to understand and respond to medical - related questions in multiple languages. It can assist in virtual consultations, collect patient histories, and provide preliminary health guidance, ensuring that language barriers do not hinder patient care.

Other Notable AI Applications

- **Babylon Health**: This AI - driven platform offers an interactive symptom checker that provides medical information in multiple languages. It helps patients understand their symptoms and seek appropriate care.

- **Healthily Chatbot**: This AI - powered chatbot offers symptom checking and medical advice in various languages, making healthcare more accessible to non - English - speaking patients.

- **Abridge**: This AI - driven app helps healthcare providers complete clinical documentation by automatically generating notes from recorded dialogues. It also supports multilingual conversations, ensuring that information is accurately captured regardless of the patient’s language.

Conclusion

These AI - driven innovations are making healthcare more accessible and efficient for patients in the United States, particularly by addressing language barriers and improving communication.

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Explainability for artificial intelligence in healthcare: a multidisciplinary perspective | BMC Medical Informatics and Decision Making (springer.com)